EC500

Overview and Details:

Extension to Cellular transparently bridges calls received by an Avaya Communications Server to any mobile phone; regardless of location or wireless service provider. It can be activated or deactivated from an Avaya desktop phone or remotely from the user's mobile phone. In addition, several Communication Manager station features can be accessed while on an extended call. Users can transfer calls, conference in other parties and place and answer calls on multiple lines with their personal mobile phone; improving their productivity while outside of the office.

Product Details:

The powerful Avaya Extension to Cellular feature of Avaya Communication Manager can connect callers to employees wherever they are-with just one call. Avaya Extension to Cellular delivers one-number access by enabling calls bound for the worker's business number to rung simultaneously on both their office phone and their mobile phone. Inbound callers no longer have to wait through numerous transfers only to reach a voice mailbox. Avaya Extension to Cellular gives customers easy access to the people they want to reach, helping increase customer satisfaction and raising productivity levels within the organization.

Some new capabilities built in to the Extension to Cellular application include:

• Access to Avaya Communication Manager station features
• Increased capacity and simplified administration
• Feature status button
• Call Filtering
• Call classification
• Call Detail Recording
• Call Recording
• Exclusion and Barge-In tone
• Self Administered Feature Access Code (SAFE)
• Calling Number Verification