Modular Messaging

Overview and Details:

Modular Messaging is a powerful IP and standards-based voice and fax messaging platform designed for single- or multi-site global enterprises.

It offers exceptional scalability and a superior feature package of call answering and voice messaging capabilities. Messages are accessible any time, anywhere from a wide array of access devices including telephones, fax machines, or PC graphical user interfaces.

Product Details:

Modular Messaging is all about giving you more flexibility and choice in the selection of the best messaging productivity tools to improve customer satisfaction, lower costs and drive revenue for your enterprise or organization. Not all businesses and organizations are alike, or should messaging systems provide limitation in how you want to manage messages within your enterprise.

With Modular Messaging, customers can add new IP-based messaging capabilities while preserving current messaging infrastructure and capital investments. It combines the power of Avaya messaging systems into a single, highly scalable platform that seamlessly integrates with existing Avaya Octel® 250/350, Octel 200/300 and Intuity® AUDIX® systems without any changes to current voice and data infrastructures.

Modular Messaging is available in two releases. Modular Messaging release 3.0 supports either the Avaya message store or the Microsoft Exchange server as a unified message store. It features the Aria®, Serenade® and AUDIX-based Telephone User Interfaces (TUIs), all in a single system. Modular Messaging is available to new customers as a full turnkey solution with the new Avaya S3500 Message Application and Message Storage Servers. Customers using the Microsoft Exchange message store also have the option of a software-only solution that utilizes their own server of choice.

Modular Messaging release 1.1 will continue to support the IBM Lotus Domino server as a unified message store. It features an Aria-based TUI, and is available as a software-only solution so that customers can utilize their own server of choice.

Capacities for use with the Avaya Message Storage Server range from four to 144 ports and up to 20,000 mailboxes and 15,000 hours of storage. Capacities for Microsoft Exchange or IBM Lotus Domino message storage servers range from four to 240 ports.