Terms and Conditions

Prices

Prices quoted are valid (30) days from date of quotation unless otherwise noted. All prices are quoted without sales, revenue, or use tax and are fully taxable unless buyer provides seller with valid reseller's certificate or tax exemption form.

Shipment

Unless otherwise requested on the buyer's purchase order, the following is standard shipping procedure:

All goods are shipped FOB Boise, Idaho via the most economical method. The minimum shipping and handling charge is $5.00.

Shipments received with shipping damage should be refused by the buyer and a claim filed with S1 shipping department. Shipments received with concealed shipping damage are the responsibility of the buyer and the carrier. All claims for shortages or incorrect merchandise must be made to seller within 10 days of shipment.

Defective/DOA Returns

Defective/DOA products must be reported within 15 days of the date of invoice. Products will not be accepted without a Return Merchandise Authorization (RMA) number first being assigned. Product must be returned within 10 days of the issuance of the RMA number.

Returns For Credit

Returns of stocked products for credit will be accepted for 30 days from the date of order. If the product is unopened and returned within the 30 day window, buyer is responsible for a 10% restock fee, applicable charges for missing/damaged items and freight charges on the original invoice. S1 will not accept stocked product for return after 30 days from the invoice date.

Return of any unopened non-stocked product is allowed for 30 days from the date of the order but is subject to a 25% restock fee as well as freight charges from the original invoice. Non-stocked product that has been opened can be returned only at the discretion of S1 but a return is not guaranteed nor in any way implied at the time of purchase.

Payment

S1's standard terms, with approved credit, is Net 30 days from date of shipment. If an invoice is not paid within the stated terms, buyer is liable for interest charges on the unpaid balance of 1.5% per month (18% annual rate). If partial shipments are requested and allowed, seller must receive payments within the allowed terms for any partial shipments received. The terms of payment may be changed or credit withdrawn at any time the seller deems necessary. Seller may require full or partial payment in advance. Non-sufficient funds checks received by the seller from the buyer are subject to a $25.00 service charge. Seller reserves a security interest in all products sold to buyer and in proceeds thereof in the amount of buyer's purchase price until all such products have been paid for in full. Buyer is also responsible for all costs in perfecting the security interest along with all costs incurred by the seller in collecting any monies due seller by buyer.